Privacy Policy

Privacy Policy

Last updated: August 2, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Submit a request for quote or contact form
  • Contact us via email, phone, or text
  • Subscribe to our newsletter or communications
  • Apply for employment opportunities

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Device information (type, operating system)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process and fulfill service requests
  • Communicate with you about our services and updates
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service providers who assist us in operating our website and conducting business
  • Legal requirements or to protect our rights and property
  • Business transfers (mergers, acquisitions, etc.)
  • With your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Third-Party Services

Our website may contain links to third-party websites or services. We use the following third-party services:

  • Google Analytics: For website analytics and performance monitoring
  • Basin: For form submissions and contact management
  • Third-party tracking: For business analytics and lead tracking

These third-party services have their own privacy policies, and we are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Crab Labs

Email: contact@crablabs.io

Phone/Text: (424) 271-5569